Sleep on it.
Take your time.
Try your Z-HOM mattress risk-free for 90 nights. Your trial begins the day your mattress is delivered to your home, giving you plenty of time to experience real comfort in your own space.
Shop MattressesTrial Highlights
Every qualifying Z-HOM mattress includes a 90-night home trial. To give you the full break-in period to decide, your trial official start date begins on the day of delivery—not when your order ships.
Looking for other items? Pillows, bedding, and all other Z-HOM furniture come with a standard 30-day trial period.
How to Start a Return
Contact Support
Email contact@z-homliving.com with your order number and a brief description of your request.
Get Instructions
Our team will provide simple return steps and coordinate pickup or a return shipping label where applicable.
Receive Refund
Once the item is received and inspected, eligible refunds are credited to your original payment method.
Trial Guidelines & Eligibility
Eligible
- Purchased directly from z-hom.com
- Original purchaser (non-transferable)
- Within trial period
- Normal break-in wear accepted
- Residential use only
Not Eligible
- Intentional damage or misuse
- Heavy stains or soiled items
- Commercial use
- Altered products
- Outside trial period
Refund Details
- Refunds are processed after the returned item is received and inspected.
- Normal break-in wear is acceptable.
- Soiled, damaged, or altered items are not eligible.
- Applicable return shipping or removal fees will be communicated during the return process.
Need Help Deciding?
If you're unsure which mattress is best for your sleep style, contact us before returning. We're happy to offer guidance or recommend a better fit.
Have questions or need to start a return? Email contact@z-homliving.com with your order number, and our support team will guide you through the next steps.
Contact Support